Privacy Policy

Effective Date: 01-02-2024

CellUp ("we," "us," or "our") operates the mobile application and website cellup.in (collectively referred to as the "Platform"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Platform. By accessing or using our services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

1. Information We Collect

1.1. Personal Information:

We may collect personal information that you provide directly to us when registering, making a purchase, or using our services. This includes:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and profile details.
  • Payment Information: Bank account details and transaction history.

1.2. Automatically Collected Information:

When you access the Platform, we may automatically collect information about your device and usage, including:

  • Device Information: IP address, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on the Platform, links clicked, and other interaction data.
  • Location Data: Approximate location based on your IP address.

1.3. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing Services: To process transactions, manage your account, and deliver the products and services you request.
  • Improving User Experience: To understand how you use our Platform and to enhance its functionality and user-friendliness.
  • Marketing and Promotions: To send you promotional materials, offers, and other information that may be of interest to you. You can opt-out of marketing communications at any time.
  • Security and Fraud Prevention: To protect our Platform and users from fraudulent activities and ensure compliance with our terms and policies.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
  • Legal Obligations: When required by law or in response to legal proceedings.
  • Protection of Rights: To enforce our terms and policies, and to protect our rights, privacy, safety, or property, and that of our users and the public.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1. Access and Correction:

You have the right to access and update your personal information by logging into your account or contacting us directly.

5.2. Data Deletion:

You may request the deletion of your account and personal information, subject to certain legal obligations.

5.3. Marketing Communications:

You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us.

6. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. Your continued use of the Platform after such changes constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@cellup.in

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.