Sell on Cellup
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Frequently Asked Questions
General
What is Cellup?
How do I sell my smartphone?
What areas do you cover for pickup?
What smartphone models do you accept?
Pickup & Service
What are your pickup hours?
How does the pickup process work?
Is pickup service free?
Can I reschedule my pickup?
What if I need to cancel my pickup?
Pricing & Payments
How is the price determined?
When do I receive the payment?
What payment methods do you accept?
Is the quoted price final?
App Features
What features does the Cellup app offer?
Is the app available for both iOS and Android?
How do I track my pickup?
Is my data secure in the app?
Support & Contact
How can I contact support?
What if I have issues with my listing?
Can I cancel my pickup after scheduling?
What are your support hours?